On This Page
Policy scope
What this policy covers
This Mate privacy policy explains how information may be handled when you visit the casino website, create an account or use its services. Details about external websites and providers are governed by their own privacy notices.
Updated: 14 October 2026.
Information
Information Mate may handle
| Activity | Information involved | Use and handling |
|---|---|---|
| Website visits | The page requested and ordinary browser connection details. | The hosting environment may receive information needed to deliver the page. Specific logging practices are not published on the official site. |
| Searches and filters | Search terms and selected filters, where these features are available. | The handling of these inputs is not published on the official site. |
| Calculations and checklists | Numbers or selections entered into an available website tool. | Storage and deletion arrangements are not published on the official site. |
| Enquiries | Information included in a message or enquiry. | The recipient and handling process are not published on the official site. |
| Copied content | Text selected and copied from the website. | Your device or browser may handle clipboard content under its own settings. |
Do not place passwords, identity documents, payment details or other sensitive information in public fields or unofficial messages. Use only the secure process identified by Mate before sending personal data.
Use of information
Why information may be used
- Provide and operate the casino website and its services.
- Manage accounts, security checks and service activity where applicable.
- Respond to messages and maintain communications.
- Meet legal, security and responsible gambling obligations where applicable.
The available brand information does not set out every purpose, lawful basis, recipient or marketing preference. Review the current Mate privacy notice for those details.
Cookies
Cookies and similar technologies
The available Mate information does not identify the cookies, browser storage or tracking technologies used. Check the current privacy and cookie notices for controls and retention details.
Your browser may retain history, cached files or downloads according to its own settings. Those controls are separate from Mate’s privacy practices. Cookie settings for the distinction.
Hosting
Hosting and technical records
When you open Mate online, the hosting environment may receive technical details needed to process the request, such as the page address, connection information and browser headers.
Server locations, logging practices and retention periods are not published on the official site.
Sharing
External services and disclosure
The available information does not identify every external service, analytics provider, advertising partner or other recipient that may process information.
Opening an external link can send information to that destination. Its own privacy notice applies, and Mate’s published information does not list the relevant recipients or transfer arrangements.
Security
Security and sensitive information
Protecting account information
Mate states that the site uses 128-bit encryption. Do not send passwords, payment details or identity documents through an unofficial channel; confirm the secure submission method first.
- Never disclose a password or one-time security code.
- Keep account recovery information private.
- Check screenshots for personal details before sharing them.
- Keep your browser and device software up to date.
Retention
Retention and deletion
| Information | Retention or control |
|---|---|
| Account and service information | The retention period is not published on the official site; check the current Mate privacy policy. |
| Messages and enquiries | The storage period and deletion process are not published on the official site. |
| Cookies and browser records | Controlled partly through your browser or device settings; Mate’s retention details are not published. |
| Hosting records | Dependent on the hosting environment and its logging configuration; no period is published on the official site. |
No fixed retention period is stated in the available Mate information.
Your choices
Mate privacy options and requests
You may review the current privacy notice, adjust available browser settings and avoid sending information until the recipient and secure process are clear. The available information does not publish a complete request procedure.
Australian privacy rights may depend on the entity handling your information and the relevant processing. Australian Privacy Principles The OAIC explains Australian Privacy Principles, including access, correction and security. For an external service, contact that service about its own records.
More information
Related privacy information
Mate privacy policy: handling personal information
What the policy explains
The Mate privacy policy should set out what information is collected when visitors browse, register or use casino services. It should also explain the purposes, retention approach and privacy rights relevant to players in Australia.
The available Casino-Mate information does not publish a complete list of data categories, retention periods, recipients or the operator’s identity. Read the current policy on the relevant Mate website before registering or submitting personal information.
- Details supplied during registration or account communications, where applicable.
- Technical details such as device, browser, connection and website activity information.
- Cookie and similar technology information, where used.
- Payment, verification or enquiry information, where those services are available.
Mate data protection and security
Mate states that the website uses 128-bit encryption. This describes one security measure, not a promise that every risk or system is protected in the same way.
The available information does not identify Mate’s access controls, monitoring process, incident response, security provider or data protection contact. Consult the current notice for those details.
- Choose a strong, unique password for any Mate account.
- Do not share login details or verification documents through unofficial channels.
- Confirm the website address before entering personal information.
- Use the privacy contact listed in the current Mate notice if you suspect information has been exposed.
How Mate may use information
Information may be used for account administration, identity checks, service delivery, security, legal compliance or communications where relevant. The exact purposes, lawful bases and marketing choices should be confirmed in the current policy.
Mate describes games as available for free or real money, but the supplied information does not identify payment methods, verification documents or financial-data practices. Australian players should check the relevant privacy and service terms before providing transaction or identity information.
- Opening and managing an account, where applicable.
- Security, fraud prevention and legal requirements, where relevant.
- Service notices and replies to enquiries.
- Personalised content, analytics or promotional messages where permitted by the applicable basis or consent.
Cookies, analytics and third parties
The available Mate information does not state which cookies, analytics tools, advertising partners or game providers receive information. Check the current privacy and cookie notices directly.
Third-party providers may apply their own privacy notices. A complete notice should identify recipient categories, overseas transfer arrangements and controls for optional cookies or marketing messages.
- Essential technologies needed for core website functions, if used.
- Preference technologies that remember selected settings, if used.
- Analytics technologies that measure website activity, if used.
- Advertising or marketing technologies, if enabled and accepted.
Access, correction and privacy questions
Depending on the applicable privacy law, you may be able to request access, seek correction, withdraw marketing consent or raise a complaint. The current policy should explain the contact route, identity checks and response process.
No privacy contact channel, support address or response period is supplied in the available Mate information. Australian players should confirm the recipient and secure submission method before sending sensitive documents.
